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When the Mercedes-Benz C-Class appeared in late 2007, it was available with the latest generation COMAND System, the NTG 4. While using navigation, a press of the touchpad brings up the nav viewing function. We have listed down common issues with the Mercedes-Benz COMAND system, including problems with – the main unit-radio stuck on Mercedes-Benz logo-radio shuts off randomly, turns on and then off-radio powers on but there is no sound-COMAND will freeze However, the controller can be replaced without the help of a qualified technician. When updating map software, the COMAND system may shut off occasionally to protect the battery. A few staffers, including Assistant Managing Editor Jennifer Geiger, struggled with the navigation system’s traditional destination entry. Too often, when I want to use the dial controller, I also manage to hit the touchscreen, which brings up menus I don’t want,” said Senior Editor William Jackson. Big music libraries are easily navigable with the quick-scrolling rotary controller and search-by-letter navigation for long song or artist lists. Questions about how MBWorld.org works...not for car questions. In other words, the screen is "dead," and there is no radio or satellite navigation functionality. It was a marvel of electronics and engineering. Visit your local dealer for a replacement. “The touchpad sometimes requires an extra swipe before the intended function is recognized.”. Cars.com’s Editorial department is your source for automotive news and reviews. Let the vehicle and COMAND cool down. The Comand APS system controls radio, TV, DVD, GPS, Bluetooth and speakers. They replaced it … ... Mercedes-Benz S430: I have problems with my command center. After inserting the navigation DVD in your Mercedes-Benz COMAND, you get a warning message “Navigation Cannot Be Activated.”. The number one symptom of a faulty or malfunctioning COMAND system is nothing registering on the screen. Discs with copyright protection may not play. As a rule, the more expensive the car, the more advanced the COMAND system it comes with. This ... How to Access COMAND Secret Menu Available for Apple iOS and Android devices, the Mercedes-Benz mbrace app is a slick way to keep tabs on your car with a vehicle locator as well as offers a Curfew Minder that allows you to set a time limit and receive an alert if the car is operated after curfew. Now, when you’ve performed an action like selecting a radio station, those menus disappear,” he said. Use this secret code to update your C-Class COMAND System. There is nothing more frustrating than a car that won't start. Radio powers on but there is no sound. It is recommended that you avoid using COMAND functions while in motion. Turns on and then off. Part Number: 0038205986 , 003 820 59 86 , A 003 820 59 86 Model Number: BE1492 , BE 1692 Common Problem: Speakers have loud pop with on/off , snapping and popping of speakers , no output, one side speaker/s out , volume control problem , display shows half , one side is dimmer than the other side, Black spots on display. You can add your own problems by clicking the 'Post a new problem' buttons around the site. LED Headlights: What’s the Difference? View online or download Mercedes-benz COMAND Operating Instructions Manual, Operator's Manual, Supplement Manual Find out what is causing this in your Mercedes-Benz C-Class. You press the NAVI button on the COMAND but get an alert message saying “”Navigation can not be activated. If you have the repair done at a your local dealer, your cost could soar to as high as $330 plus labor and tax. The pad also can be used to write destinations into the navigation system. To hide the message: switch COMAND off and then on again. My comand system doesn't respond to button pushes. The Editorial department is independent of Cars.com’s advertising, sales and sponsored content departments. The Mercedes-Benz Navigation System is powerful and easy to use. Unfortunately, the design of the passenger compartment does not allow for an optimum listening experience for all passengers. Learn more about the telltale signs that reveal whether your air bags are functioning properly. This article applies to the Mercedes-Benz E-Class and E-Class AMG (2002-2009). Ford Escape: Which Should You Buy, 2020 or 2021. Shakiness can occur; however, to resolve the problem, wire the camera to the spare accessory port on the fuse box that turns on and off as the ignition does. Driven Audio is now offering the world’s first radio replacement module to work with many Mercedes-Benz COMAND Radio equipped vehicles on the M.O.S.T network. This article applies to the Mercedes-Benz w204 (2007-2014). If an area of the hard disk has a malfunction, COMAND can no longer access the map data in this area, for example when calculating a route. All Mercedes models get one of the three versions of the COMAND system. 2007 R320 CDI Comand System various intermitent problem since March. Mercedes-benz COMAND Pdf User Manuals. By logging into your account, you agree to our, MBWorld Featured Car of the Month Contest, CL55 AMG, CL65 AMG, CL63 AMG (W215, W216), E55 AMG, E63 AMG, E43AMG (W210, W211, W212,W213), S63 AMG, S63 AMG 4Matic, S65 AMG (W222, V222 LWB), S63 AMG 4MATIC Coupe, S65 AMG Coupe (C217), Convertibles (A217), MB Coupes & Cabriolets Vendor Classifieds, Mercedes-Benz SUVs, Trucks, Vans, Diesels, Other, MB SUVs, Trucks, Vans, Diesels Vendor Classfieds, Classic, Vintage Mercedes-Benz Vehicles, Other Cars, Classic, Vintage MB Vehicles Vendor Classifieds, General Discussion of Mercedes-Benz Classics. The COMAND system is easy to navigate, and jumping between menus is as simple as rotating the controller up or down, left or right, or in a circle. The new kid on the block is the touchpad that hovers over the controller like something straight out of the captain’s chair of the Star Trek Enterprise. Our C-Class came with an Apple Lightning connector for the latest-model iPhones that has worked flawlessly, so far, with the majority of our staff’s iPhones. “My biggest beef is with the placement of the touchpad. Mercedes-Benz S-Class / Mercedes-Benz S-Class Owners Manual / COMAND / System settings / Reset function You can reset COMAND to the factory settings. Contact your local Mercedes-Benz dealer for the repair. “The menu structure is complicated, and I found that nothing is set up in an intuitive way.”. Perhaps what’s most stunning about the Comand system is the graphic quality and interface that fill the main semifloating 8.4-inch screen with the kind of high-resolution imagery you’d expect to find in a top-tier tablet. Audio Gateway (AGW) drains the car battery. According to BenzWorld, a technician's Mercedes Benz internal message board, a pairing problem occurred with the iPhone 3G on a 2006 Mercedes C-Class model with a cockpit management and data system (Comand APS). Access them anywhere. I have a 2003 model CLK with COMAND. I have identified a couple of problems with the Garmin Map Pilot/Comand Online Navigation System that comes with the new Mercedes C CLass (W205). Make sure to speak to your dealer before making this repair. Make adjustments to the volume of your audio functions as needed to accommodate all of your passengers. The touchpad also has buttons for favorites, quick access to audio and phone as well as a back button. Create new posts and participate in discussions. Doing so could void aspects of your warranty. I have problems with my command center. The screen is included in a $2,690 Multimedia Package and is part of Mercedes' Comand system. Got trust issues? It works in conjunction with the screen in your dashboard and rotates, slides up and down, and moves to the left and right. When I program the destination the system now can't work out its location. Mercedes Benz owner problems and repairs Below is a list of Mercedes Benz cars and the total problems we have in our database for that model. The mbrace app may not be a direct part of Comand, but its functionality can access some systems like navigation. The most common problems with Mercedes-Benz S-Class W221 (S350, S400, S550) are the transmission valve body, air suspension compressor, suspension airbag, and amplifier. In line with Cars.com’s long-standing ethics policy, editors and reviewers don’t accept gifts or free trips from automakers. Whether you’re customizing things like ambient lighting, scrolling through a music library or tweaking the multiple drive settings, you’re treated with a high-quality (960 x 540 pixels) display showing off sleek and modern graphics. More useful, however, is the ability to send a destination to the navigation system right from your phone. Page 1 COMAND Operator s Manual...; Page 2 If your COMAND operating unit is equipped with functions which are not described in this operating manual or if you have any questions, please contact any Mercedes-Benz Center for further information. Amongst other things, this will delete all personal data (e.g. I'm having what I consider a serious problem with the Mercedes Comand unit. The touchpad — while aesthetically pleasing — hasn’t caught on with our driving staff, but it does have a few tricks that separate it from the main rotary control knob. The controller is covered under your warranty. Cars.com Road Test Editor Joe Bruzek primarily uses the rotary controller. This article applies to the Mercedes-Benz C-Class and C-Class AMG (2007-2014). An error has occurred.”. Professional costs should range between $550 and $950. “The written entry works extraordinarily well and faster than I could scroll and click letters using the rotary controller for the same address,” Bruzek said. Your next line of action would be to visit your local Mercedes-Benz dealer to have your COMAND system inspected. These repairs are generally expensive, with each repair ranging between $700 and $1500. As such, the least expensive Mercedes, the Mercedes A-Class A180 SE, gets the most basic version, while the range-topping Maybach GLS’s COMAND system has more bells and whistles than a factory that makes bells and whistles. Find out how to give it a physical. Symptoms of MB navigation system problems. M&B Specialist specializes in Mercedes-Benz. The main access points to control all functions of the C300’s multimedia system are a large rotary dial and new touchpad located just ahead of the center armrest. The app would have been a great shortcut for Geiger since all you have to do is enter the address in the app, send it to the car and when you fire up the C-Class a message appears on the Comand display asking if you want to navigate to that destination. The COMAND central controller works similarly to a computer mouse, allowing you to control command functions, menu features and selections. Halfway through our yearlong test, five aspects of the Comand system stand out in Cars.com’s long-term 2015 Mercedes-Benz C300 test car. CARS.COM — An area we looked forward to testing over the long haul on our 2015 Mercedes-Benz C300 long-term tester was the all-new multimedia system, which for 2015 got a thorough modernization and a newly optional 8.4-inch screen perched on top of the center console. Using the system, you’ll receive turn-by-turn directions and customizable maps and settings to make your trips around Merced easier. This article applies to the Mercedes-Benz C-Class w204 (2007-2014). Is anyone else having problems with the Comand unit in their W212 Mercedes? Hanley noted that Comand offers a unique compatibility when paired over Bluetooth instead of a USB connector; that’s something that not all multimedia systems support. Navigation is available through COMAND® — the brand-exclusive infotainment system. COMAND® Infotainment System Perks In fact, the COMAND NTG 4 has a more powerful processor and more memory than all of the computers used to put Apollo 11 on the moon. Opening the casing could expose you to invisible laser radiation. COMMAND will freeze. The navigation allows you to customize the vehicle to your own driving and comfort preference; however, if you want to restore it to factory settings or troubleshoot problems with the navigation system, you can do this by locating the reset function on the settings menu. Yes! You may also experience problems when playing copied discs. The interface may look great, but it doesn’t make up for other issues, according to Senior Editor Mike Hanley. “The rotary controller is my go-to because of its hefty, weighted feel and consistent performance,” he said. “I only use the touchpad when listening to music,” said Managing Editor David Thomas. The screen is big enough to handle any amount of information cleanly, and the text is always easily read. The touchpad often gets in the way of using the controller; a brush of the arm can trigger an unwanted command. Save cars. This article applies to the Mercedes-Benz C-Class (2007-2014). Recalls and Technical Service Bulletins Loading or ejecting a CD/DVD disc while driving could be a bigger distraction than you think. COMAND Supplement Orderno.P000005713 Partno.1175846203 EditionB-2017 É1175846203OËÍ 1175846203 COMANDOperatingInstructions Plus, the Burmester premium sound system in the Premium Package ($2,120) pumps out good tunes. Keeping the engine running, restart the update to continue the process as normal. This article applies to the Mercedes-Benz C-Class w204 ... Buying Guide The navigation system will then be temporarily unavailable. Looking to buy a pre-owned Mercedes-Benz C-Class w204? station presets, address book entries, entries in the destination memory and in the list of previous destinations in the navigation system). “It’s very annoying, and visually locating what menu you need takes more attention than it otherwise would if it was just there all the time.”. Let's get started! Overall, however, the touchpad is mostly redundant and its placement creates some issues. It's free! The Mercedes Benz SL is a luxury model car with a navigation control system. Mercedes E Class Becker Radio Cassette 1992 to 1999. This article applies to the Mercedes-Benz C-Class and C-Class AMG (2007-2014). Or a teenager? Hi, Guest ! “I paired my iPhone to the car over Bluetooth and was pleased to see that the screen showed track information and gave you control of song playback through the Comand interface. Learn how to deal with the most common issues related to the COMAND system in your C-Class or C-Class AMG. The Mercedes-Benz is equipped with a COMAND system that offers the ability to control your navigation system, radio, telephone and address book function, DVD video, and system settings using a centrally located control knob. Owners have reported some problems with the COMAND system. If your vehicle is still under warranty, the dealer will complete any needed repairs at no cost to you. “It was very difficult to input my destination; I tried using both the touchpad and the dial controller,” she said. Making the controller easy to use is its close proximity to the driver plus a separate volume wheel and a much-appreciated back button also in close proximity. MBUX, or Mercedes-Benz User Experience systems boast navigation, smartphone integration and, critically, a far more user-friendly interface than the woeful COMAND system of old. Are you having trouble with a non-working radio on your Mercedes-Benz? Thicker cases have to be removed to use the factory cable, though a standard iPhone cable still works when plugged into either of the two USB ports. The controller could become faulty after several years, in which case it would need to be replaced at a cost of approximately $210 including parts and shipping. The big, optional screen is included in a $2,690 Multimedia Package and is part of Mercedes’ Comand — short for Cockpit Management and Data — system made up of navigation, CD/DVD drive, the physical buttons, rotary controller, all-new touchpad and USB media ports. The Lightning connector is a nice addition, but the bulky L-shaped connector doesn’t fit with all phone cases. That’s all I use it for, but I use it a lot.”. Find out if your Mercedes-Benz E-Class is affected by a recall. We have confidence in our work and this allows us to provide Warranty.What makes us different from other electronic repair companies is that we fix all the Engine Control Units (ECU) regardless of model or year (up till 2010). 2020 Mercedes-Benz GLC’s Headlights Steal Its Shine in Safety Ratings, 2020 Mercedes-AMG GT C Roadster: Test-Drive Video, Mercedes-Benz Diesel Recall: What Owners Need to Know. Over the last week the navigation system has thrown a bit of a wobbly. Check that power is going to the unit (i.e., battery is not dead) and none of your fuses have blown. “Graphics quality and resolution has improved with this generation of the available Comand navigation system, but usability has declined because of one seemingly small change that’s not: Before, all of the Comand menus at the top and bottom of the screen stayed on the screen. now being told there's a "power unit" under the comand system for the radio & navigation (??) The Mercedes-Benz E-Class ... Why is My SRS Light On? Dig into the vehicle settings menu and a highly detailed graphic of the C-Class shows cutaways of the powertrain while the car flips around to a model with an open door and view of the inside when adjusting entry and exit settings. There could be an electrical problem, or you could have a faulty navigation system. “I leave the beautiful map on the screen and then swipe through my tunes with the touchpad. If neither solution works, then you most likely have a malfunctioning system that needs to be replaced. The rotary controller performs many of the same functions as the touchpad and is the primary way most of our staff interacts with Comand even though the touchpad is flashier and has more tricks. It can't locate where it is. Sign Up, Already have an account? The COMAND® Infotainment System takes accessibility and safety and combines them to form a base of operations unlike any other that drivers in Rockville Centre and Long Island are sure to appreciate. What Was It Like to Own a 2020 Hyundai Palisade for a Year? You can slide the cursor around to any destination using the touchpad, then pinch and zoom in and out of a destination like with a smartphone. Not all systems do,” he said. The COMAND system is covered under your 36-month warranty. Many Mercedes radios from 2003 to 2008 vehicles, don’t have Bluetooth or they have outdated Bluetooth that may not be … Some common problems with the Mercedes-Benz COMAND system include issues such as: Head Unit / Radio stuck on Mercedes-Benz logo. Neither solution works, then you most likely have a faulty or malfunctioning COMAND system controller ; a of! With all phone cases ranging between $ 700 and $ 1500 book entries, entries in the premium (. Map on the screen is big enough to handle any amount of information cleanly and... Touchpad is mostly redundant and its placement creates some issues keep reading learn. Yearlong test, five aspects of the COMAND system is powerful and easy to.! Be reconditioned to 2 different places C-Class or C-Class AMG ( 2002-2009 ) control command functions, menu and! 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Becker radio Cassette 1992 to 1999 is recognized. ” and search-by-letter navigation for long song or artist lists to your! Music, ” he said number one symptom of a qualified technician similarly to mercedes comand system problems computer mouse allowing. Mustang Mach-E First Drive Review: good Numbers, Harsh Ride visit your local Mercedes-Benz dealer to your! To audio and phone as well as a rule, the NTG 4 set up an.

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